Passenger Department Acquires New Equipment, Tickets on Sale for a Busy 2025 Season
Passenger Department Has Best Year Ever in 2024, Looking Ahead to 2025
2025 - The Year of Steam Trains on the Reading & Northern Railroad
RBMN's MOW Crew Leaves Local Awestruck from Crossing Overhaul
Every year, RBMN’s maintenance teams, train crews, coordinators, logisticians, and management personnel attempt to improve every aspect of the railroad’s operation. It takes a significant amount of teamwork, coordination, and reflection for incremental, yet significant, progress to be made.
Within the fall 2024 edition of our quarterly magazine, our VP of Maintenance of Way (MOW), Chris Goetz, explains the process of revitalizing grade crossings. You may view the article here (p 13 - 17).
The final product, which is the creation from this extensive collaboration, is usually only visible to local residents who surround specific sections of our railroad. Despite RBMN being in public view since the early 80s, it is rare to receive thoughtful and kind acknowledgement for the quality of our work from a resident and in letter format. As such, we felt that it was appropriate to share the content of a recent letter which we received just before Christmas of this year.
To remain true to the wording, the correspondence has not been altered. Additionally, the name of the sender has been removed out of respect and for privacy…
“December 17th, 2024
To Whom It May Concern,
Late July the RR started a much needed repair I thought to fill in a couple of pot holes,
But to my amazement they tore up the whole crossing, I mean everything tracks, RR ties, everything.
When work was started there must have been 10 men or so, two back hoes, dump truck, skid loader, etc.
I’m a retired over the road truck driver, so I don’t have anything but time on my hands, so every morning at 7.00 I’m sitting on my swing watching your men work, I was given the name by one of you back hoe workers (the boss).
I thought for sure you would be all done by week’s end boy was I wrong, the work your guy’s did amazed me replacing the entire crossing everything. We got a smooth road, new lights if they can’t be seen you’re blind.
I was told we are even going to get gates. Then and only then will trucks, and other vehicles stop.
I also want to tell you that the two men on the back hoes were like surgeons, I’ve never seen two people word in unison like that, each must have been reading the others mind to do what they did.
Last but certainly not least I want to thank the crew while working in the hot sun not one foul word did I hear, I have two great grandchildren playing in my driveway and your guys were gentlemen.
Thank you again for the great job, I hope you all have a Merry Christmas and get a bonus for a job well done; also I would like to thank Patrolman Ronald Mohl for all he’s done.
Respectfully,
[Name redacted]”
We look forward to continuing to serve our communities in 2025 and beyond.
Thank you for your continued support and have a very Merry Christmas.
Reading & Northern Railroad, with its corporate headquarters in Port Clinton, is a privately held railroad company serving over 80 customers in nine eastern Pennsylvania counties (Berks, Bradford, Carbon, Columbia, Lackawanna, Luzerne, Northumberland, Schuylkill, and Wyoming). It has expanded its operations over the last 40 years; and now handles nearly 40,000 carloads of freight (which removes over 200,000 trucks from the highway), while its Passenger Department handles over 300,000 riders annually. Reading & Northern operates its freight and steam- and diesel-powered passenger excursions over 400 miles of track, owns over 2,000 freight cars, and employs over 350 dedicated people. Reading & Northern has been repeatedly honored as one of the premier railroads in the nation, including being named Regional Railroad of the Year in 2020 by Railway Age magazine.
Reading & Northern 2024 Santa Claus Special Trains Begin This Weekend
Promotions Within Reading & Northern Railroad Passenger Department
CONTACT:
Matthew Fisher, Senior VP/General Manager - Passenger
Reading & Northern Railroad
610-562-2102
Promotions Within Reading & Northern Railroad Passenger Department
FOR IMMEDIATE RELEASE
November 12, 2024 – Port Clinton, PA – Reading & Northern Railroad has always focused on growth within the company across all departments. The passenger department, which has seen exponential growth in both ridership and revenue over the last ten years under the leadership of Matt Fisher, is a prime example of this focus as it is pleased to announce the promotions of two of its own dedicated employees.
Jennifer Frederickson, who started her Reading & Northern career in 2018 as a mascot at the Lehigh Gorge Scenic Railway, has been promoted to Director of Passenger Marketing, Retail, and Community Development. Jen creates all the eye-catching flyers, banners, rack cards, and numerous other promotional materials that help bring riders to our railroad. She also coordinates advertising campaigns with various media outlets; most notably with the Times News, whose readers voted the Lehigh Gorge Scenic Railway the number one tourist attraction in the region. Jen also manages the Black Diamond Company Store, which returned after a years-long absence in 2023. The store now has a fully functional online platform as well as a physical location at our Nesquehoning Campus. Jen works with her fellow passenger department managers to continuously expand the selection of railroad-related merchandise available both online and in person.
Meg Pursel was hired in January of 2020 as a part-time receptionist. She has since been promoted to AVP-Passenger Special Projects, OCS, and Special Excursions. During her time as a receptionist, she was still running her family business of over 30 years; managing the advertising, sales, financing, ordering, and restoration of horse trailers with elite living quarters. In a conversation with Therman Madeira, Meg inquired about the restoration of passenger cars. Together with Therman’s and Matt Fisher’s supervision they created and developed the Paint Department with full-time employees and a restoration shop to call their own. As Paint Department manager, Meg’s duties included overseeing the maintenance and restoration of new and existing private cars, the passenger fleet, and painting of the locomotives. Her experience in customer relations proved valuable in managing the Office Car Special excursions and private trips. Therman has retired but continues to advise Meg on special projects, which covers anything from painting buildings throughout our railroad properties to developing plans for various projects here and in Nebraska at Moon Lake Ranch.
Both Meg and Jen work closely with directors Jeff Knadler, Josh Cascarella, and Tim Wright; along with Paint Department manager Zach Frye, to ensure that all our unique scenic passenger operations are run smoothly. With an ever-expanding schedule that is now year-round – and daily for most of the year – this teamwork is vital to the success of the entire passenger department.
Reading & Northern Railroad, with its corporate headquarters in Port Clinton, is a privately held railroad company serving over 80 customers in nine eastern Pennsylvania counties (Berks, Bradford, Carbon, Columbia, Lackawanna, Luzerne, Northumberland, Schuylkill, and Wyoming). It has expanded its operations over the last 40 years; and now handles nearly 40,000 carloads of freight (which removes over 200,000 trucks from the highway), while its Passenger Department handles over 300,000 riders annually. Reading & Northern operates its freight and steam- and diesel-powered passenger excursions over 400 miles of track, owns over 2,000 freight cars, and employs over 350 dedicated people. Reading & Northern has been repeatedly honored as one of the premier railroads in the nation, including being named Regional Railroad of the Year in 2020 by Railway Age magazine.